Application Performance Management (APM)

VIAcode improves the way businesses run their custom enterprise applications. We help your company to take full advantage of Microsoft Application Performance Management technologies, including AVIcode and System Center Operations manager.

VIAcode combines deep expertise in multiple technical backgrounds - as the creators of the AVIcode technology with a long history of architecting, building, and maintaining enterprise applications, VIAcode is uniquely qualified to understand all aspects of the software lifecycle. Our knowledge of Application Performance Management and first-hand experience with software development enables us to deliver reliable and cost-efficient APM solutions for your business.

After selling our AVIcode Intercept Studio business to the Microsoft, former AVIcode developers, support engineers and product managers united to provide best-in-the-industry application performance management implementation services for the .NET applications.

Our approach in APM

In APM implementations we go beyond monitoring. We integrate APM practices into your processes and relevant MSF and ITIL functions, so that your IT, your developers, management and end-users receive the full benefits of your APM solution. In order to achieve that we help you understand and define your APM strategy, namely:

• What application run-time information must be extracted and collected. You only need useful characteristics and actionable data.
• Where and how that information is used. This includes your IT operations, your developers, application owners, management and end-users.
• How that process changes with your application and environment. You do not implement APM once. As your applications, environment and practices evolve, your APM strategy needs to adjust itself on its own.

In order to implement your APM strategy we use the latest and greatest tools available (System Center Operations Manager, AVIcode, etc) as well as our expertise. Our goal is to implement and deliver a healthy APM solution for you, so that:

• Your monitoring capabilities are always complete and up to date
• Your overhead is measured and predictable
• Your alerts and diagnostic information are actionable
• Your APM practice is agile

System Center AVIcode technology

As creators of the AVIcode, we heavily use the System Center AVIcode in our consulting projects. AVIcode is an application monitoring technology; it detects various .NET application events, such as failures, slow function calls and queries, etc. When an event happens in your application AVIcode makes decision about which information can help troubleshooting this event, collects relevant data and does some automatic triage for you. AVIcode operates at run-time and uses standard .NET featurs, so there is no need for changing or re-configuring your applications to start monitoring. Thanks to self-tuning, AVIcode guarantees to not cause performance overhead in excess of 5%, which makes it optimal for 24/7 production use. AVIcode monitors both client and server side (including client browser experience), supports distributed applications and packs lots of great capabilities for you to make sure your mission-critical applications are running as expected. You can read more about AVIcode technology at the Microsoft System Center page. AVIcode is now fully integrated into the System Center Operations Manager 2012, including Events viewer and Advisor applications.

VIAcode value

• We use the methodology that works.
• We know all aspects of .NET APM.
• We go beyond product implementation and trainings.
• We are able to take on projects of various complexity - starting from monitoring small internal application deployments and all the way to defining the complete APM strategy for a .NET-powered production environment.
• We use proven practices and best technologies.
• VIAcode combines both application development and IT backgrounds. We know how applications are written and how they run.
• We partner with numerous vendors in System Center space. VIAcode is the member of the System Center Alliance. We can offer you various complementary solutions to address non-standard requirements.
• We provide on-shore / on-site and remote resource for optimal cost and client experience.
• We provide premium support / consulting hotline for our customers on the pay-as-you-go basis.

Please contact us to schedule a quick introduction call and learn more about our APM services.