About VIAcode Enterprise solutions

VIAcode not only provides the software development life cycle (SDLC) services but goes above and beyond to ensure your success. We can help you with:

Software Development Lifecycle

• Requirements gathering. We offer affordable discovery engagements for assessing the state of your current product, validating the business requirements, advising on technology and the business process to be used during the development. We will make sure that no requirements are left behind and will provide you a comprehensive assessment report and requirements documentation in the format of your choice.
• Solution design. You will be assigned with a lead architect, who will design the a technical proposal for your solution by incorporating your architectural vision, technical and business requirements. We never build "epic", since "epic" never works. Our approach to the solution design is to decompose a bigger system into a set of loosely coupled subsystems, which can be developed independently and iteratively, and refactored in future if necessity comes along. We will help you to justify the need for prototyping and will work with you on building the prototypes if they happen to be necessary. We will advise on the choosing the platform, 3rd party components and libraries, business process and roadmap. Deliverables include the architect-level documentation, UML diagrams and a PowerPoint deck.
• Estimation and Spec. We will work with you towards accommodating the features you need within the budget you have. The result of our mutual effort is a financially and functionally balanced roadmap, represented by a detailed project plan with clear deadlines, deliverables and risks. The project plan is tailored to the internal and external resources you have and can be managed by either our or yours project managers.
• Development. We use smaller development teams of 3-7 engineers with one lead per team and, optionally, one project manager. Our engineers work on their portion of the backlog or project plan and are personally responsible quality of their work and for meeting the deadlines. Every developer is a fully certified MCSD/MCPD. We allow and encourage multi-level contacts between customer's employees and our developers to streamline the communication pipeline. VIAcode provides accurate and  detailed activity reports, down to individual tasks performed by particular developers.
• Testing. Our Quality Assurance employs quantifiable and measurable practices to fit your project quality and cost requirements. It is includes risk-based testing (analyze the code changes and adjust coverage to include areas that are more likely to have issues), automation, stressed load testing, black and white-box testing, reliability and fault-tolerance testing. Our QA practices leverage real operations metrics and include performance reports based on actual business scenarios.
• Documentation. We provide and maintain full set of the documentation throughout the entire project. Customer gets access to the project documentation and releases portal, which captures the recent changes and release history. We can accommodate for additional audit trial and intellectual property access requirements our customers may have.
• Sustain Engineering. It is not just maintenance. Besides fixing reported issues, our engineers analyze IT analytics data and take proactive actions to reduce the possibility of failures due to upgrades and environment changes. We will work with your IT to minimize risks of upgrades and migrations and will advise you when code changes are going to be necessary.

Solution accelerators.

Building a great software is only half of success. To insure adoption and impressive ROI for your customers you need to plan non-development activities as well. How will IT operations run application the application you are going to build? How will users be educated? How will new customers adopt and extend it? You can rely on us for:

• Building the consulting practice. We will work with your consultants to educate them on the particularities of your new product, will draft out recommended implementation scenarios, prepare best practices and advise on the estimate methodology. The result of this work is a consultant's guide tailored to your new product and verified in the field implementations.
• Implementations and assessments. Once your consulting practice is in place, you can either service your customer engagement yourself or have our engineers do it under your flags. We have both subcontract and referral options available. In addition we offer regular assessments of your or your customer's environments  to enforce the proper use of the product and overall reliable operation.
• Demo environments, videos, training materials. No matter how intuitive your software is, in many cases you need the training environments, presentation material and educational videos. We can host your training environments for you, record videos and build professional training material that your can use to drive adoption rate or as an additional SKU.
• 3rd Level Support. VIAcode offers professional 3rd level support services via e-mail and through integration with your case management system. Our engineers will take care of troubleshooting the most challenging support cases. We provide an option to engage developers for quick bug fixes on TMM or PPI basis.